Privacy Policy

This Privacy Policy describes how sardd collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We operate the River Valley Scenic Trails website, which provides information about viewpoint trails and riverside picnic spots for pensioners in the Neris river valley area.

Who We Are

We are the data controller responsible for your personal information. We collect and process data to provide you with information about our trails, viewpoints, and services. We comply with data protection regulations and respect your privacy rights at all times.

Information We Collect

We collect information in several ways:

Contact form data: When you submit inquiries, we collect your name, email address, phone number, and message content
Website usage data: We collect information about how you interact with our website, including pages visited and time spent on each page
Technical data: We automatically collect your IP address, browser type, device type, and operating system
Cookie data: We use cookies to remember your preferences and enhance your browsing experience

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you submit a contact form or subscribe to our newsletter, you consent to us processing your data
Legitimate interest: We use analytics and website usage data to improve our services and understand user behavior
Legal obligation: We may process data when required by law or regulation

You have the right to withdraw your consent at any time by contacting us directly.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To send you relevant information about trails, events, and updates
To analyze website traffic and improve our user experience
To personalize your browsing experience with relevant content
To comply with legal obligations and protect our rights

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with service providers who assist us in operating our website.

Data Retention

We retain your personal information for specific periods based on the type of data:

Contact form submissions: Retained for up to 24 months after your last interaction with us, unless you request deletion sooner
Newsletter subscriptions: Retained until you unsubscribe or for up to 36 months of inactivity
Analytics and website usage data: Retained for up to 14 months to analyze trends and improve our services
Server logs: Retained for up to 12 months for security and troubleshooting purposes
Cookie data: Retained according to individual cookie settings, typically up to 12 months

After these retention periods, we securely delete your information unless we are required by law to retain it longer.

Your Rights

You have several rights regarding your personal information:

Right of access: You can request a copy of the personal information we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete information
Right to erasure: You can request deletion of your personal information, subject to certain exceptions
Right to restrict processing: You can ask us to limit how we use your data
Right to data portability: You can request your data in a structured, commonly used format
Right to object: You can object to our processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website performance. Cookies are small files stored on your device that help us remember your preferences and track website usage. We use both session cookies (temporary) and persistent cookies (long-term).

You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features of our website. We respect your choice and will not use non-essential cookies if you opt out through your browser settings.

Our analytics provider may also use cookies to track how visitors use our site. This information helps us understand user behavior and improve our content.

Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. We use secure connections (HTTPS), encryption, and access controls to safeguard your data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Supervisory Authority

If you have concerns about how we handle your personal information or believe we have violated data protection laws, you have the right to lodge a complaint with the State Data Protection Inspectorate (VDPT) in Lithuania. This is your independent authority for overseeing data protection compliance. You can contact them directly, and your complaint will be investigated without affecting your other legal rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after updates constitutes your acceptance of the revised Privacy Policy.